Terms of service

SAUMI SERVICES
Effective Date: 18 October 2026

Welcome to Saumi Services.

These Terms of Service govern your access to and use of our website, www.saumiservices.com.au.

Saumi Services is a proudly South Australian, family-owned business providing professional cleaning solutions across commercial, industrial and strata environments.

By accessing or using our website, you agree to these Terms of Service to the extent permitted by applicable law.

Please read these terms carefully. If you do not agree with them, you should discontinue use of our website.

01. WEBSITE USE

Our website is provided for general information about Saumi Services, our cleaning solutions and ways to contact our business.

You agree to use our website lawfully, responsibly and in a manner that does not interfere with its operation or the experience of other visitors.

You must not:

Use our website for unlawful or fraudulent purposes.
Submit false, misleading or deliberately inaccurate information.
Attempt to gain unauthorised access to our website or associated systems.
Introduce viruses, malicious software or other harmful material.
Interfere with website functionality, performance or security.
Reproduce or commercially exploit website content without appropriate authorisation.
Use our website in a manner that infringes the rights of others.

We reserve the right to take reasonable action to protect our website, systems and business interests against misuse.

02. WEBSITE INFORMATION

Saumi Services aims to ensure that information published on our website is accurate, relevant and up to date.

However, all website content is provided for general information purposes.

Descriptions of our services, capabilities and experience are intended to provide an overview of our business and should not be interpreted as a contractual commitment.

We may update, modify or remove website content without prior notice.

While we make reasonable efforts to maintain accurate information, we do not guarantee that all website content will always be complete, current or free from errors.

Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded under Australian law.

03. ENQUIRIES & CONTACT FORMS

Our website allows visitors to contact Saumi Services through enquiry forms and other available communication channels.

When submitting an enquiry, you agree to provide information that is accurate and relevant to your request.

Information submitted through our website may be used to respond to enquiries, provide information about our services or arrange further communication.

Submitting an enquiry does not create a contractual relationship between you and Saumi Services.

Any cleaning services subsequently provided will be subject to separate arrangements, quotations or agreements.

We aim to respond to enquiries within a reasonable timeframe but do not guarantee specific response times.

04. INTELLECTUAL PROPERTY

Unless otherwise stated, the content displayed on this website is owned by, licensed to or used with permission by Saumi Services.

This includes, but is not limited to:

Business names and branding
Logos and visual identities
Website design and layout
Written content and descriptions
Photographs and graphics
Promotional materials
Other original website content

You may access and view website content for personal or legitimate business information purposes.

You must not reproduce, distribute, modify, republish or commercially exploit our website content without prior written authorisation, except where permitted by law.

Third-party trademarks, logos and other intellectual property displayed on our website remain the property of their respective owners.

05. THIRD-PARTY LINKS

Our website may contain links to external websites, platforms or services operated by third parties.

These links may be provided for convenience, reference or additional information.

Saumi Services does not control the content, availability, security or privacy practices of external websites.

The inclusion of a third-party link does not necessarily constitute an endorsement or recommendation of that organisation, product or service.

Visitors accessing external websites do so subject to the terms, conditions and privacy policies of those providers.

06. PRIVACY & PERSONAL INFORMATION

Saumi Services respects the privacy of individuals who visit our website or communicate with our business.

Personal information submitted through our website may be collected, used and stored for legitimate business purposes, including responding to enquiries and managing communications.

Our collection and handling of personal information is explained in our separate Privacy Policy.

By using our website, you acknowledge that personal information you provide will be handled as described in that policy, subject to applicable law.

For further information, please refer to our Privacy Policy, available on this website.

07. WEBSITE AVAILABILITY & SECURITY

Saumi Services aims to maintain a reliable, functional and secure website.

However, website access may occasionally be interrupted due to maintenance, technical issues, software updates, hosting disruptions or circumstances outside our reasonable control.

We do not guarantee that our website will be continuously available, uninterrupted or entirely free from technical errors.

We may temporarily suspend or restrict access where reasonably necessary for maintenance, security or operational purposes.

Visitors are encouraged to use appropriate security precautions when accessing websites or transmitting information online.

08. LIMITATION OF LIABILITY

To the extent permitted by Australian law, Saumi Services is not liable for losses or damages arising solely from:

Temporary website unavailability.
Technical interruptions or website errors.
Reliance on general website information.
Unauthorised interference with website functionality.
Content or services provided by independent third-party websites.

We take reasonable care in maintaining our website but cannot guarantee uninterrupted operation or absolute security.

Nothing in these Terms of Service excludes, restricts or modifies any rights, remedies or guarantees that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Any limitation of liability in these terms applies only to the extent permitted by law.

09. ACCESSIBILITY

Saumi Services is committed to providing an inclusive and accessible online experience.

We aim to make our website easy to navigate and accessible to visitors using different devices, browsers and assistive technologies.

We recognise that website accessibility is an ongoing process and welcome feedback regarding potential improvements.

If you experience difficulty accessing information or using our website, please contact us so we can consider reasonable assistance or alternative communication arrangements.

Further information is available in our Accessibility Statement.

10. CHANGES TO THESE TERMS

Saumi Services may update these Terms of Service periodically to reflect changes in our website, business operations, technology or applicable legal requirements.

Any revisions will be published on this website with an updated effective date.

We encourage visitors to review these terms occasionally to remain informed about the conditions governing use of our website.

Continued use of our website following the publication of revised terms may constitute acceptance of those changes to the extent permitted by law.

11. GOVERNING LAW

These Terms of Service are governed by the laws of South Australia and applicable Commonwealth laws of Australia.

Subject to any mandatory legal rights or requirements, disputes relating to these terms will be subject to the jurisdiction of the courts of South Australia and any courts entitled to hear appeals from them.

Nothing in these terms limits any rights or protections available under applicable Australian law.

12. CONTACT US

For enquiries regarding these Terms of Service or the use of our website, please contact:

SAUMI SERVICES

0411 418 336

info@saumiservices.com.au

Website: https://www.saumiservices.com.au

We are committed to maintaining a professional, transparent and reliable online experience for all visitors.